To automate emailed purchase orders into BigCommerce, forward the PO to software that reads the PDF or email, identifies the customer, matches each line to your catalog, applies that customer's BigCommerce customer-group pricing, and creates the finished order in your store. With Dynition, forwarding the email is the only manual step, and anything the system is unsure about is flagged for a rep before the order is created.
Why does your BigCommerce store still get emailed PDFs?
BigCommerce runs your storefront and your B2B catalog beautifully. But a large share of wholesale orders never touch the storefront: they arrive as a PDF attached to an email, or as an order typed into the message body. A rep opens each one, finds the customer, reads every line, translates the customer's part numbers to your SKUs, looks up that customer's pricing, and keys the order into BigCommerce by hand.
That is slow, and it is where errors get in: a mis-keyed quantity, a wrong SKU, or a generic price applied to a customer who has a negotiated rate. The store is modern; the order intake is still manual.
How does AI read the emailed order?
Modern extraction reads the PO the way a rep would, in seconds: it pulls every line item, quantity, unit, and customer part number off the PDF or email, including scanned and inconsistent formats. But reading the document is the easy part. The work that makes an order correct comes next.
How does Dynition fit into BigCommerce?
Dynition connects to BigCommerce with a store-level API account, reads your catalog, customers, and pricing, and writes finished orders back. Once it has read the PO, it:
- Identifies the customer and translates their part numbers and shorthand to your BigCommerce SKUs.
- Applies your customer-group pricing so each line is priced the way that specific customer should be charged, not at generic list price.
- Validates the details, checking pricing, address, and payment terms against what your store holds.
- Creates the finished order in BigCommerce, ready to fulfill, or flags anything uncertain for a rep to confirm first.
The connection itself takes minutes: you create a store-level API account in BigCommerce, give it access to read your products, customers, and settings and to create orders, and paste the credentials into Dynition. There is no app to install on your storefront, and your customers never see a change.
What does it look like in practice?
At First Place Supply, a janitorial and sanitation distributor:
- 95% of POs processed zero-touch, no rep involvement
- Order entry went from 15 minutes to 20 seconds
- Each rep got about 6 hours a week back
- Order error rate fell below 0.5%, from roughly 3% manual
- 100% of pricing, address, and payment-term errors were caught before an order went out
Read the full story at First Place Supply, or start with our guide to automating purchase order processing for the category overview.
What would it save you?
Run your own numbers: how much manual PO entry is costing you today, and what per-PO automation into BigCommerce would save.
Defaults are what First Place Supply measured before automating: 15 minutes per PO and a ~3% error rate. Dynition pricing uses the published rate: your first 15 POs free, then $2 per PO, dropping lower at volume. We show the $2 rate here, so your real bill at volume only comes in below this. Error cost sits on the manual side because Dynition catches pricing, address, and term errors before the order is created. Every input is your own estimate, and the math is just arithmetic on it. See it run on your own POs.